FAQs
More FAQs- What would be considered non-insured work?
- How long will it take my property to dry after flooding or other water damage?
- What is black mould?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Drying time after water damage in your commercial property is determined by a combination of factors including the location, duration and source of water; the types of building materials in your facility; weather conditions; and how quickly emergency services are started. Through consistent monitoring and evaluation of the drying process, our trained technicians can determine when the drying is complete. For example, carpet may feel dry to the touch, but padding and subfloors may still be wet underneath. While there are no hard and fast rules to determine how long your property will take to dry, we can tell you it may take between three and five days or more, depending on the conditions.
Black mould (Statchybotrys chartarum) is greenish-black in colour and grows in conditions where there is an excessive amount of moisture over a long period of time. Water damage, excessive humidity, water leaks and condensation in small, damp places like bathrooms all create a perfect breeding ground for black mould. Black mould releases microtoxins, a noxious substance that can cause serious health problems for humans and pets.